lv44 Privacy Policy — Your Data Is Our Responsibility
We take your personal information seriously. This policy explains how lv44 collects, uses, and protects your data.
lv44 (referred to herein as "we", "us", or "the Platform") operates a safe and reliable online entertainment platform for users in Bangladesh. By visiting or using our website lv44.cam, you are considered to have agreed to the terms described in this Privacy Policy. We ask that you read this document carefully.
This Privacy Policy provides transparency about your rights and our responsibilities. lv44 believes that maintaining the highest standards of data protection is essential to earning user trust. We protect your data through SSL encryption and modern cybersecurity practices.
What Information We Collect
1 Information You Provide Directly
When you register on lv44, create an account, or contact us, you voluntarily provide the following information:
- Full name and date of birth
- Email address
- Mobile number (for bKash, Nagad, Rocket transactions)
- National ID card or passport details (for KYC verification)
- Bank account information (applicable for withdrawals)
- Username and password
2 Automatically Collected Information
When you use our platform, certain information is collected automatically. This includes:
- IP address and device information
- Browser type and operating system
- Source of visit (referral URL)
- Page view history and session duration
- Data from cookies and web beacons
- Gaming activity logs (betting history, win/loss records)
3 Financial Transaction Information
During deposit and withdrawal processes, we store transaction-related information. This includes deposit amounts on lv44, withdrawal requests, payment methods used (bKash, Nagad, Rocket, or bank transfer), and the date and time of transactions. This information is used to comply with financial regulations and to prevent fraud.
How Your Information Is Used
lv44 uses your information only for specific, legitimate, and transparent purposes. We never sell your personal information to third parties.
Account Management
To create, verify, and manage your account. To complete the identity verification (KYC) process and to ensure account security.
Transaction Processing
To process deposit and withdrawal requests quickly and securely. To take effective measures against financial fraud and money laundering.
Customer Support
To resolve your complaints, queries, and issues. To provide effective assistance through 24/7 Bengali live chat support.
Security and Compliance
To maintain platform security, prevent cyberattacks, and comply with applicable legal regulations.
Service Improvement
Analytical data is used to improve our platform, game selection, and user experience.
Responsible Gaming
To monitor your gaming habits, help set responsible play limits, and take measures to prevent problem gambling.
Cookies and Tracking Technologies
lv44 uses cookies and similar technologies to improve your browsing experience and to ensure the platform functions properly.
A Essential Cookies
These cookies are essential for the basic operation of the platform. They are used to maintain login sessions, verify security, and save user preferences. These cookies cannot be disabled, as the platform will not function properly without them.
B Functional Cookies
These cookies are used to remember your language preferences, display settings, and customized experience. They make each of your visits more convenient.
C Analytical Cookies
Analytical cookies are used to understand which parts of the site are used most and where issues arise. This information is analyzed in aggregate — individual identities are not tracked.
Information Sharing with Third Parties
lv44 never sells your personal information to third parties. In specific circumstances, limited information may be shared with the parties listed below:
1 Payment Processors
The necessary financial information is shared with the relevant payment service providers to complete transactions via bKash, Nagad, Rocket, and bank transfer. This information is used solely for processing transactions.
2 Technology Service Providers
We work with certain technology partners to provide game software, hosting, and security services. These partners are contractually bound to comply with lv44's privacy policy.
3 Legal Obligations
Information may be disclosed when legally required in response to a valid order from a court or regulatory authority in Bangladesh or any other applicable jurisdiction.
4 Fraud Prevention
Relevant information may be shared with the appropriate authorities to prevent money laundering, fraud, or other illegal activities.
Data Protection Measures
lv44 uses industry-standard security technology to protect your information. Our security framework consists of the following layers:
SSL Encryption
All data transmissions are protected by 256-bit SSL encryption.
Firewall
Advanced firewall and intrusion detection systems are active.
24/7 Monitoring
The security team monitors systems around the clock.
Access Control
Only authorized staff can access user information.
Data Retention Period
Retention Policy
lv44 retains your personal information only for as long as it is necessary or legally required. The general retention policy is outlined below:
- Account information: While the account is active and up to five (5) years after closure.
- Financial transaction records: Up to seven (7) years as required by applicable law.
- Gaming history: While the account is active and up to three (3) years after closure.
- Customer support communications: Up to two (2) years from the last contact.
- Cookies and log files: Generally from 90 days up to one (1) year.
Information may be retained beyond the periods stated above if required by legal obligations or for the resolution of disputes.
Your Rights and Choices
lv44 believes every user should have control over their own information. You have the following rights:
Right to Access
You have the right to see what information we hold about you. Upon request, we will provide a copy of your stored information.
Right to Rectification
You have the right to correct any inaccuracies in your information. Information can be updated through account settings or via customer support.
Right to Erasure
In certain circumstances, you have the right to request that your information be deleted. However, we may be required to retain some information due to legal obligations.
Right to Object to Processing
You have the right to object to the use of your information for marketing purposes. You may opt out of promotional communications at any time.
Protection of Minors
Restriction for Users Under 21
lv44 is strictly closed to minors. This platform is for individuals aged 21 and above only. We do not knowingly collect or process personal information from anyone under the age of 21.
Age verification is mandatory during our registration process. If we become aware that a user is under 21, their account will be closed immediately and any collected information will be deleted.
If you are aware that a minor is using our platform, please notify our support team.
Policy Changes and Updates
Notice of Changes
lv44 reserves the right to amend or update this Privacy Policy at any time. In the case of significant changes, we will notify you in the following ways:
- By displaying a clear notice on our website
- By sending a message to your registered email address
- By showing an update notification when you log in to the platform
Continued use of the platform after changes have been made will be understood as your acceptance of the updated Privacy Policy. The "Last Updated" date at the top of this page always indicates the date of the most recent revision.
International Data Transfers
Servers and Data Storage
lv44 may store information on servers located outside Bangladesh. In such cases, we ensure that appropriate international data protection standards are maintained. All of our technology partners have executed suitable data protection agreements.
Appropriate safeguards are ensured for data transfers, including the use of encryption and secure channels.
Contact Us
If you have any questions, concerns, or requests about this privacy policy, please contact us. Our privacy team is ready to assist you with all matters.
lv44 Support Team
You can contact us for any privacy-related matters:
Or use our 24/7 Bangla Live Chat service.
For more information, please visit our Terms & Conditions and Responsible Gaming pages.